Smart phones, emails and SMSes seem to have pushed the humble telegram service to a quiet corner with the BSNL deciding to discontinue the 160-year-old telegraph service from July 15.
Once the main source of quick and urgent communication, the service delivered several happy as well as sad news to the people all over the country. But with the advent of technology and newer means of communication, the telegram found itself edged out.
As per a circular issued by Shameem Akhtar, Sr General Manager (Telegraph Services) Bharat Sanchar Nigam Ltd (BSNL) Corporate office, New Delhi, the telegraph service is to be discontinued with effect from July 15, 2013.
The circular has also directed the telecom offices to maintain the log books, service messages, delivery slips only for six months from the date of bookings. However, complaints, press reports and other messages from different consumer forum are to be kept for one year. Two months ago, telegram services for overseas communication was withdrawn by BSNL.
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